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Marketplace

Is delivery free for Marketplace products? Will I receive my order at the same time if I purchase from zooplus and one or more partners? I have received my zooplus parcel but not the one from your partner. What should I do? How can I track my zooplus order and my partners’ orders? I placed an order with zooplus and a Marketplace partner. Can I cancel my order? I would like to change my address for an order that includes zooplus and Marketplace partner products. How can I do this? I would like to return products purchased from a partner. What should I do? The product I received from your partner is damaged. What should I do? I have a complaint about an item purchased from a zooplus partner. What should I do? Can I use a coupon for a product sold by a partner? Can I use Zoopoints for products offered by partners?