Marketplace

Is delivery free for Marketplace products?

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Will I receive my order at the same time if I purchase from zooplus and one or more partners?

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I have received my zooplus parcel but not the one from your partner. What should I do?

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How can I track my zooplus order and my partners’ orders?

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I placed an order with zooplus and a Marketplace partner. Can I cancel my order?

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I would like to change my address for an order that includes zooplus and Marketplace partner products. How can I do this?

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I would like to return products purchased from a partner. What should I do?

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The product I received from your partner is damaged. What should I do?

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I have a complaint about an item purchased from a zooplus partner. What should I do?

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Can I use a coupon for a product sold by a partner?

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